Accessibility Statement
Our Commitment
Sentinel Human Resources Consulting (SHRC) is committed to ensuring equal access and participation for people with disabilities. We are dedicated to treating people with disabilities in a manner that upholds dignity and independence. We believe in integration and are committed to meeting the needs of people with disabilities in a timely way. We will achieve this by removing and preventing barriers to accessibility and by meeting our obligations under the Accessibility for Ontarians with Disabilities Act (AODA) and Ontario’s accessibility laws.
Sentinel Human Resources Consulting is committed to meeting its current and ongoing obligations under the Ontario Human Rights Code respecting non‑discrimination.
Savino Human Resources Consulting understands that obligations under the Accessibility for Ontarians with Disabilities Act, 2005 (AODA) and its accessibility standards do not replace or limit its obligations under the Ontario Human Rights Code or any other legislation protecting the rights of people with disabilities.
Sentinel Human Resources Consulting is committed to excellence in serving and providing goods, services, or facilities to all customers, including people with disabilities.
Website Accessibility Standards
Our goal is to follow recognized accessibility best practices and continually improve the usability of our website. SHRC is committed to ensuring our website is accessible to all visitors, including individuals with disabilities. We strive to provide an inclusive online experience that allows everyone to access our information and services. Where practical, we strive to meet the principles of the Web Content Accessibility Guidelines (WCAG).
Accessibility is an ongoing effort. We continually review our website and make improvements to enhance accessibility, usability, and compatibility with assistive technologies.
Training
If required, SHRC is committed to providing training to all staff and volunteers on accessible customer service, Ontario’s accessibility standards, and the relevant sections of the Ontario Human Rights Code as they relate to people with disabilities. We also provide training to:
- all individuals involved in developing organizational policies; and
- all individuals who deliver goods, services, or facilities on behalf of the organization.
Training is provided as soon as reasonably possible after a person is hired, and additional training is delivered whenever policies are updated or revised. We maintain detailed records of all training, including the dates on which it was completed and the number of individuals who received it.
Assistive Devices
People with disabilities are welcome to use their personal assistive devices when accessing our goods, services, or facilities. If an assistive device presents a significant and unavoidable health or safety concern, or cannot be permitted for other valid reasons, we will provide alternative measures to ensure the individual can still access our goods, services, or facilities.
We ensure that our staff are trained and knowledgeable about the assistive devices available on-site or provided by our organization, and understand how these devices may be used by customers with disabilities when accessing our goods, services, or facilities.
Communication
We communicate with people with disabilities in ways that recognize and accommodate their individual needs. Our customer service approach reflects an understanding of the common requirements associated with different types of disabilities, ensuring interactions that are respectful, effective, and inclusive.
Feedback
SHRC welcomes feedback on how we deliver accessible customer service. Input from customers helps us identify barriers and address concerns effectively. We will ensure that our feedback process is accessible to people with disabilities by providing, or arranging for, accessible formats and communication supports upon request. You may contact us through the Contact page of our website.